Postes Canada envisage la sous-traitance de son centre de gestions des régimes de retraite.

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Canada Post considers outsourcing its pension centre

Canada Post mailbox in front of the post office in downtown Ottawa on Wednesday, May 20, 2026.

Canada Post is considering outsourcing its pension centre "effective February 2027," according to a letter obtained by the Ottawa Citizen.

In the letter sent to the Union of Postal Communications Employees on Sept. 17, Canada Post said that it "intends to outsource certain work normally and regularly done" by unionized workers.

The pension centre "handles all transactional processing (data updates, member change, payments setup, etc.) through applications provided by AON, our current pension partner."

Canada Post now intends to "streamline processes, improve scalability and service consistency" by contracting out the rest of the pension centre work to AON.

Claudia Labonté, president of the Union of Postal Communications Employees, told the Ottawa Citizen that the pension centre was funded through the pension plan itself, raising questions about whether this was a cost-cutting exercise.

"It is speculative at this point, but what we see is the privatization of Canada Post by small increments," Labonté said.

The move could lead to about 20 employees at the pension centre being laid off or being shuffled into other positions at the crown corporation.

In a statement, Canada Post spokesperson Phil Legault told the Ottawa Citizen that the crown corporation was "currently reviewing options for how these services may be delivered in the future."

"If outsourcing proceeds, we expect many, if not all, affected employees would remain employed by Canada Post through existing workforce adjustment and redeployment processes," Legault added.

For the full article: Bank of Canada security guard strike passes 100-day mark